My roof, gutters, downspouts, fascia and flue caps took a pretty good beating during a hail storm back in April. I selected Bolt to take on the job. Within weeks of signing the paperwork I regretted the decision.
I'll be brief.
Even after the president of the company wrote me an email apologizing that they had "dropped the ball" and assuring me things would be "rectified in a timely manner and to your satisfaction," the job wasn't finished for another 7 weeks. The work that needed to be finished correctly could have been completed in 1 day.
If you are looking for the best roofing companies in Saint Louis Mo. Bolt Restoration should be your first choice. They are very knowledgeable, professional, courteous, and efficient. Their free 50 point inspection and service is awesome.
Flue caps that should have been replaced were just spray painted over. Pipes that needed to be flashed were only sealed with caulk. The fascia and drip edge were installed incorrectly. And other things that a project manager should have caught and fixed immediately, were left the way they were for me to follow up on...multiple times.
As someone who takes into consideration customer reviews when determining which vendor to choose for a specific product, I think it's equally important to share my experience to make other customers aware of the type of service they may potentially receive.
There is a serious disconnect between the salespeople, the project coordinators, and the company leadership. The lack of follow-up and follow-through was extremely frustrating. For me, working with Bolt was not worth the extra stress.
Bolt came out and assessed the damage to my roof from several stores. My rep, Josh, did a great job working with us and with the insurance company. The work was done quickly and efficiently with no mess. I would recommend this company highly.
We had some water damage to our kitchen ceiling. Timely direct mail piece from Bolt initiated my call for a roof inspection. Hail and wind damage were discovered. Bolt made the entire process hassle-free. They met with my insurance company adjuster, arranged for all exterior and interior work, were professional, efficient and a pleasure to work with from start to finish. Definitely recommend calling these guys.
Professional employees, quality materials and workmanship, appointments and promises kept with no surprises. Final product was better than expected with a terrific warranty on new roof. Very satisfied with my rep Zach Jennings. Highly recommend.
My recommendation: Choose another company to work on your home
Bolt Construction Roofing is a US Roofing Contractor based in Brentwood, Illinois. Bolt Construction Roofing is located at 748 Hanley Industrial Ct, Brentwood, MO 63144, USA.
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